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Service Policies

Please read the following policies before booking with us. We have to follow these guidelines to adhere to NC state law, to keep our facilities clean and to keep your kitties healthy. 

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No Parasites

We cannot service cats with fleas, ticks, worms, etc. Please be absolutely sure that your kitty has absolutely ZERO parasites before making an appointment. We can advise you on how to rid your pets of those nasty critters at home. If parasites are found during the grooming process, there will be fees applied for Capstar and for deep cleaning of the facilities. 

Rabies Vaccination

NC State Law requires that all pet owners confirm and have proof of up to date rabies vaccination. You can upload a photograph of your cat's rabies vaccination card on the app that we use for registering pets and making appointments. Let us know if you need help with this. 

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